Legal Information

Privacy Policy

This privacy policy applies between you, the user of this website and InControl Systems Limited (“InControl”), the owner and provider of this website. InControl takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website.

Please, read this policy carefully. If you have any comments or queries regarding this privacy policy, please do not hesitate to email info@incontrol.co.uk.

Definitions and interpretation

1. In this policy, the following definitions are used:

Datacollectively all information that you submit to InControl via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws
Cookiesa small text file placed on your computer by this website when you visit certain parts of the website and/or when you use certain features of the website. Details of the Cookies used by this website are set out in the clause below (Cookies)
Data Protection Lawsany applicable law relating to the processing of personal data, including but not limited to the Directive 96/46/EC (Data Protection Directive) the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK
GDPRthe General Data Protection Regulation (EU) 2016/679
InControlInControl Systems Limited, a company incorporated in England and Wales with registered number 3877095 whose registered office is at Coney Green Business Centre, Wingfield View, Clay Cross, Chesterfield S45 9JW
UK and EU Cookie Lawthe Privacy and electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic communications (EC Directive) (Amendment) Regulations 2011
User or youany third party that accesses the Website and is not either (i) employed by InControl and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to InControl and accessing the Website in connection with the provision of such services
Websitethe website that you are currently using, www.incontrol.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions

2. In this privacy policy, unless the context requires a different interpretation:

  1. the singular includes the plural and vice versa
  2. references to sub-clauses, clauses, scheduled or appendices are to sub-clauses, clauses, schedules or appendices of privacy policy
  3. a reference to a person includes firms, companies, government entities, trusts and partnerships
  4. “including” is understood to mean “including without limitation”
  5. reference to any statutory provision includes any modifications or amendment of it
  6. the headings and sub-headings do not form part of this privacy policy

Scope of this privacy policy

3. This privacy policy applied only to the actions of InControl and users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.
4. For purposes of the applicable Data Protection Laws, InControl is the “data collector”. This means that InControl determines the purposes for which, and the manner in which, your data is processed.

Data collected

5. We may collect the following data, which includes personal data, from you:

  1. name
  2. contact Information such as email addresses and telephone numbers
  3. web browser type version (automatically collected)
  4. web pages visited during your visit to our website; in which case, in accordance with this privacy policy

How we collect data

6. We collect data in the following ways:

  1. data is given to us by you
  2. data is received from other sources
  3. data is collected automatically

Data that is given to us by you

7. InControl will collect your data in a number of ways, for example:

  1. when you contact us through the website, by telephone, post, e-mail or through any other means
  2. when you elect to receive marketing communications from us; in each case, in accordance with this privacy policy

Data that is received from third parties

8. InControl will receive data about you from the following third parties:

  1. recruitment companies who you have provided details to for the purpose of career development
  2. marketing firms (e.g. magazine and exhibition promoters) who you have opted to share your data with

Data that is collected automatically

9. To the extent that you access the Website, we will collect your Data automatically, for example:

  1. we automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content
  2. we will collect your data automatically via Cookies, in line with the Cookies setting on your browser. For more information about Cookies, and how we use them on the website, see the section below, headed “Cookies”

Our use of Data

10. Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons;

  1. internal record keeping
  2. transmission by email of marketing materials that may be of interest to you

In which case, in accordance with this privacy policy.

11. We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below.)
12. for the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:

  1. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services.) Under “soft opt-in” consent, we will take your consent as given unless you opt-out
  2. for other types of e-marketing, we are required to obtain you explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we provide
  3. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. to find out how to withdraw your consent, see the section headed “Your rights” below

Who we share data with

13. We may share your data with the following groups of people for the following reasons:

  1. our employees, partners, agents and/or professional advisors – to provide you with the best possible advice and products/services
  2. our sister company, InVMA in order to provide alternative solutions, services and advice

in which case, in accordance with this privacy policy.

Keeping Data secure

14. We will use technical and organisational measures to safeguard you data, for example:

  1. we store data on secure servers
  2. access to your data is controlled by password and restricted to selected employees

15. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via this e-mail address: info@incontrol.co.uk
16. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

17. Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request the data be deleted.
18. Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

19. you have the following rights in relation to your data:

  1. Right to access – the right request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why
  2. Right to correct – the right to have your data rectified if it is inaccurate or incomplete
  3. Right to erase – the right to request that we delete or remove your data from our systems
  4. Right to restrict our use for your data – the right to “block” us from using your data or limit the way in which we can use it
  5. Right to data portability – the right to request that we move, copy or transfer your data
  6. Right to object – the right to object our use of your data including where we use it for our legitimate interest

20. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via this e-mail address: info@incontrol.co.uk
21. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
22. It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

Links to other websites

23. This website may, from time to time, provide links to another website. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. you are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

24. InControl may from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of InControl. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.
25. We may also disclose data to a prospective purchaser of our business or any part of ti.
26. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

27. This website may place and access certain Cookies on your computer. InControl uses Cookies to improve your experience of using the website and to improve our range of products and services. InControl has carefully chosen these Cookies and has taken steps to ensure that your privacy is always protected and respected.
28. All Cookies used by this website are used in accordance with current UK and EU Cookies Law.
29. Before the website places Cookies on your computer, you will be presented with a message bar requesting your consent to set these Cookies. By giving your consent to the placing of Cookies, you are enabling InControl to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the website may not function fully as intended.
30. This website may place the flowing Cookies:

Type of CookiePurpose
Strictly necessary CookiesThese are Cookies that are required for the operation of our website. They include, for example, Cookies that enable you to access gated content of our website without entering your details each time.
Analytical/performance CookiesThey allow us to recognise and count the number of visitors and to see how visitors move around our website, when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

31. You can find a list of Cookies that we use in Cookies Schedule.
32. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.
33. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
34. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Below is a list of the Cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a Cookie or there is any discrepancy, please let us know.

Strictly necessary

We use the following strictly necessary Cookies:

Description of CookiePurpose
Session CookieWe use this session Cookie to remember you and maintain your session whilst you are using our website

Analytical / performance

We use the following analytical/performance Cookies:

Description of CookiePurpose
Analytical CookieWe use this session Cookie to help analyse how users use the website

35. For more information generally on Cookies, including how to disable them, please refer to http://www.aboutcookies.org.uk/. You will also find details on how to delete Cookies from your computer.

Changes to this privacy policy

36. InControl reserves the right to change this privacy policy as we may deem necessary from time to time or may be required by law. any changes will be immediately posted on the website and are deemed to have accepted the terms of the privacy policy on your first use of the website following the alternations.

You may contact InControl by email: info@incontrol.co.uk

Terms and Conditions

1. DEFINITIONS

In this document the following words shall have the following meanings:
1.1 “Agreement” means these Terms and Conditions together with the terms of any applicable Specification Document;
1.2 “Customer” means the organisation or person who purchases goods and services from the Supplier;
1.3 “Intellectual Property Rights” means all patents, registered and unregistered designs, copyright, trade marks, know-how and all other forms of intellectual property wherever in the world enforceable;
1.4 “Specification Document” means a statement of work, quotation or other similar document describing the goods and services to be provided by the Supplier;
1.5 “Supplier” means InControl Systems Limited of 120 Coney Green Business Centre, Wingfield View, Clay Cross, Chesterfield, S45 9JW, United Kingdom.

2. GENERAL

2.1 These Terms and Conditions shall apply to all contracts for the supply of goods and services by the Supplier to the Customer.
2.2 Before the commencement of the services the Supplier shall submit to the Customer a Specification Document which shall specify the goods and services to be supplied and the price payable. The Customer shall notify the Supplier immediately if the Customer does not agree with the contents of the Specification Document. All Specification Documents shall be subject to these Terms and Conditions.
2.3 The Supplier shall use all reasonable endeavours to complete the services within estimated time frames but time shall not be of the essence in the performance of any services.

3. PRICE AND PAYMENT

3.1 The price for the supply of goods and services are as set out in the Specification Document. The Supplier shall invoice the Customer on readiness to despatch goods or completion of the supply of service, unless other contract specific terms of payment have been mutually agreed.
3.2 Invoiced amounts shall be due and payable within 30 days of receipt of invoice. The Supplier shall be entitled to charge interest on overdue invoices from the date when payment becomes due from day to day until the date of payment at a rate of 2% per annum above the base rate of The Bank of England.
3.3 Any invoice outstanding in full or in part beyond 60 days of the invoice date will be referred to Daniels Silverman Limited and will be subject to a surcharge of 15% plus VAT to cover the collection costs incurred. The surcharge together with all other charges and legal fees incurred will be the responsibility of the Customer and will be legally enforceable.
3.4 In the event that the Customer’s procedures require that an invoice be submitted against a purchase order to payment, the Customer shall be responsible for issuing such purchase order before the goods and services are supplied.

4. SPECIFICATION OF THE GOODS

All goods shall be required only to conform to the specification in the Specification Document. For the avoidance of doubt no description, specification or illustration contained in any product pamphlet or other sales or marketing literature of the Supplier and no representation written or oral, correspondence or statement shall form part of the contract.

5. DELIVERY

5.1 The date of delivery specified by the Supplier is an estimate only. Time for delivery shall not be of the essence of the contract and the Supplier shall not be liable for any loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the goods.
5.2 All risk in the goods shall pass to the Customer upon delivery.

6. TITLE

Title in the Goods shall not pass to the Customer until the Supplier has been paid in full for the Goods.

7. CUSTOMER`S OBLIGATIONS

7.1 To enable the Supplier to perform its obligations under this Agreement the Customer shall:
7.1.1 co-operate with the Supplier;
7.1.2 provide the Supplier with any information reasonably required by the Supplier;
7.1.3 obtain all necessary permissions and consents which may be required before the commencement of the services; and
7.1.4 comply with such other requirements as may be set out in the Specification Document or otherwise agreed between the parties.
7.2 The Customer shall be liable to compensate the Supplier for any expenses incurred by the Supplier as a result of the Customer’s failure to comply with Clause 7.1.
7.3 Without prejudice to any other rights to which the Supplier may be entitled, in the event that the Customer unlawfully terminates or cancels the goods and services agreed to in the Specification Document, the Customer shall be required to pay to the Supplier as agreed damages and not as a penalty the full amount of any third party costs to which the Supplier has committed and in respect of cancellations on less than five working days’ written notice the full amount of the goods and services contracted for as set out in the Specification Document, and the Customer agrees this is a genuine pre-estimate of the Supplier’s losses in such a case. For the avoidance of doubt, the Customer’s failure to comply with any obligations under Clause 7.1 shall be deemed to be a cancellation of the goods and services and subject to the payment of the damages set out in this Clause.
7.4 In the event that the Customer or any third party, not being a sub-contractor of the Supplier, shall omit or commit anything which prevents or delays the Supplier from undertaking or complying with any of its obligations under this Agreement, then the Supplier shall notify the Customer as soon as possible and:
7.4.1 the Supplier shall have no liability in respect of any delay to the completion of any project;
7.4.2 if applicable, the timetable for the project will be modified accordingly;
7.4.3 the Supplier shall notify the Customer at the same time if it intends to make any claim for additional costs.

8. ALTERATIONS TO THE SPECIFICATION DOCUMENT

8.1 The parties may at any time mutually agree upon and execute new Specification Documents. Any alterations in the scope of goods and/or services to be provided under this Agreement shall be set out in the Specification Document, which shall reflect the changed goods and/or services and price and any other terms agreed between the parties.
8.2 The Customer may at any time request alterations to the Specification Document by notice in writing to the Supplier. On receipt of the request for alterations the Supplier shall, within 5 working days or such other period as may be agreed between the parties, advise the Customer by notice in writing of the effect of such alterations, if any, on the price and any other terms already agreed between the parties
8.3 Where the Supplier gives written notice to the Customer agreeing to perform any alterations on terms different to those already agreed between the parties, the Customer shall, within 5 working days of receipt of such notice or such other period as may be agreed between the parties, advise the Supplier by notice in writing whether or not it wishes the alterations to proceed.
8.4 Where the Supplier gives written notice to the Customer agreeing to perform alterations on terms different to those already agreed between the parties, and the Customer confirms in writing that it wishes the alterations to proceed on those terms, the Specification Document shall be amended to reflect such alterations and thereafter the Supplier shall perform this Agreement upon the basis of such amended terms.

9. WARRANTY

9.1 The Supplier warrants that as from the date of delivery for a period of 12 months the goods and all their component parts, where applicable, are free from any defects in design, workmanship, construction or materials.
9.2 The Supplier warrants that the services performed under this Agreement shall be performed using reasonable skill and care, and of a quality conforming to generally accepted industry standards and practices.
9.3 Except as expressly stated in this Agreement, all warranties whether express or implied, by operation of law or otherwise, are hereby excluded in relation to the goods and services to be provided by the Supplier.

10. INDEMNIFICATION

The Customer shall indemnify the Supplier against all claims, costs and expenses which the Supplier may incur and which arise, directly or indirectly, from the Customer’s breach of any of its obligations under this Agreement, including any claims brought against the Supplier alleging that any goods and/or services provided by the Supplier in accordance with the Specification Document infringes a patent, copyright or trade secret or other similar right of a third party.

11. LIMITATION OF LIABILITY

11.1 Except in respect of death or personal injury due to negligence for which no limit applies, the entire liability of the Supplier to the Customer in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the price paid by the Customer to which the claim relates.
11.2 In no event shall the Supplier be liable to the Customer for any loss of business, loss of opportunity or loss of profits or for any other indirect or consequential loss or damage whatsoever. This shall apply even where such a loss was reasonably foreseeable or the Supplier had been made aware of the possibility of the Customer incurring such a loss.
11.3 Nothing in these Terms and Conditions shall exclude or limit the Supplier’s liability for death or personal injury resulting from the Supplier’s negligence or that of its employees, agents or sub-contractors.

12. TERMINATION

Either party may terminate this Agreement forthwith by notice in writing to the other if:
12.1 the other party commits a material breach of this Agreement and, in the case of a breach capable of being remedied, fails to remedy it within 30 calendar days of being given written notice from the other party to do so;
12.2 the other party commits a material breach of this Agreement which cannot be remedied under any circumstances;
12.3 the other party passes a resolution for winding up (other than for the purpose of solvent amalgamation or reconstruction), or a court of competent jurisdiction makes an order to that effect;
12.4 the other party ceases to carry on its business or substantially the whole of its business; or
12.5 the other party is declared insolvent, or convenes a meeting of or makes or proposes to make any arrangement or composition with its creditors; or a liquidator, receiver, administrative receiver, manager, trustee or similar officer is appointed over any of its assets.

13. INTELLECTUAL PROPERTY RIGHTS

All Intellectual Property Rights produced from or arising as a result of the performance of this Agreement shall, so far as not already vested, become the absolute property of the Supplier, and the Customer shall do all that is reasonably necessary to ensure that such rights vest in the Supplier by the execution of appropriate instruments or the making of agreements with third parties.

14. FORCE MAJEURE

Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, the act or omission of government, highway authorities or any telecommunications carrier, operator or administration or other competent authority, or the delay or failure in manufacture, production, or supply by third parties of equipment or services, and the party shall be entitled to a reasonable extension of its obligations after notifying the other party of the nature and extent of such events.

15. INDEPENDENT CONTRACTORS

The Supplier and the Customer are contractors independent of each other, and neither has the authority to bind the other to any third party or act in any way as the representative of the other, unless otherwise expressly agreed to in writing by both parties. The Supplier may, in addition to its own employees, engage sub-contractors to provide all or part of the services being provided to the Customer and such engagement shall not relieve the Supplier of its obligations under this Agreement or any applicable Specification Document.

16. ASSIGNMENT

The Customer shall not be entitled to assign its rights or obligations or delegate its duties under this Agreement without the prior written consent of the Supplier.

17. SEVERABILITY

If any provision of this Agreement is held invalid, illegal or unenforceable for any reason by any Court of competent jurisdiction such provision shall be severed and the remainder of the provisions herein shall continue in full force and effect as if this Agreement had been agreed with the invalid illegal or unenforceable provision eliminated.

18. WAIVER

The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions of this Agreement.

19. NOTICES

Any notice to be given by either party to the other may be served by email, fax, personal service or by post to the address of the other party given in the Specification Document or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent, if sent by fax shall be deemed to be served on receipt of an error free transmission report, if given by letter shall be deemed to have been served at the time at which the letter was delivered personally or if sent by post shall be deemed to have been delivered in the ordinary course of post.

20. ENTIRE AGREEMENT

This Agreement contains the entire agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written. Unless expressly provided elsewhere in this Agreement, this Agreement may be varied only by a document signed by both parties.

21. NO THIRD PARTIES

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

22. GOVERNING LAW AND JURISDICTION

This Agreement shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the British courts.